The operator stayed on the phone with the man to reassure him until a patrol located his car - and drove the vehicle through the tunnel with him as a passenger, before sending him on his way. He was too scared to drive through the Dartford crossing.
Inspector Paul Sellwood, of the Kent Police roads policing unit, said: "This incident shows how seriously we take all calls we receive from members of the public."
Driver was too scared to drive through Dartford Crossing
A terrified motorist with a fear of bridges called police out for help - because he was too scared to drive through the Dartford crossing in North Kent. The driver took a wrong turn and called Kent Police when his satnav directed him to drive over the river crossing at 9.30am on Monday.
The man, who did not know the area, suffers from gephyrophobia, an anxiety disorder brought about through a fear of crossing bridges. The force control room operator said he would be passing through the tunnel, not over the bridge, but the motorist confessed he still felt too scared.