We would urge anyone with information to come forward. Such behaviour is totally unacceptable and will not be tolerated. Our staff have a right to go about their jobs without facing fear, intimidation or abuse of any kind.
– Jay Thompson, Greater Anglia's Head of Safety
Anyone with information is asked to contact to British Transport Police on 0800 40 50 40 quoting background reference B7/LNA of 16/04/2013. Information can also be passed to the independent charity Crimestoppers, anonymously, on 0800 555 111.
Around 5.15pm, a man, who had verbally abused two women outside Southend Victoria station, followed them through the ticket barriers and onto the station platform. The women reported the man’s behaviour to a member of station staff, who confronted him and asked to show a valid ticket. As he was only in possession of a child’s ticket, a member of staff escorted him out from the train, and towards the station entrance. At the ticket barriers, the man began to verbally abuse the staff member, before punching him in the chest and making off from the scene.