- 10 updates
A woman who went without food so that she could claw back money to pay off a high interest loan has welcomed a move by MPs to grill leading figures from the payday loans industry. This report by Tom Savvides includes interviews with Steve Doran, MP Tracey Crouch and Niall Wass from Wonga.
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Representatives from the three of the biggest payday lending firms will appear before the Business, Innovation and Skills Select Committee today, along with opponents to the short-term lending sector.
- Mr Lender
- Richard Lloyd, executive director of Which?
- Gillian Guy, chief executive of Citizens Advice Bureau
Consumer Minister Jo Swinson has said a "huge amount" had already been done by the Government to tackle concerns over payday lending.
She told Daybreak: ""We are already taking enforcement action which has seen 25 payday lending firms leave the market in their entirety".
"While ... some customers manage OK with this type of lending when it is for an unbudgeted emergency, when it is actually a sign of deeper financial problems, if you can't afford to make ends meet at the end of the month, then actually what people need is not a loan, it is some debt advice."
Payday loan lender representatives are appearing in front of the Business, Innovation and Skills Committee to answer questions on regulation.
Evidence is being heard from Henry Raine, head of regulatory and public affairs, Wonga, Adam Freeman, chief executive of Mr Lender, QuickQuid, Greg Stevens from the Consumer Credit Trade Association and Graham Dunn from the Consumer Finance Association.
Wonga chief operating officer Niall Wass has urged the Archbishop of Canterbury, a critic of the firm, to try out the payday lender.
"What I'm asking him and others to do - go use the service. See if you think it's fair and transparent," he told ITV News Business Editor Laura Kuenssberg.
"Take out £10 for 30 days. Pay it back after a week - which you can't do in many other places. Look at the price, tell me if that's fair and transparent.
"And then judge us by our customers. Our customers are regular people."
Speaking at the launch of a documentary film about Wonga customers, the firm's chief operating officer defended the service against critics he described as "prejudiced".
"What we're trying to do here is ask people to look at our customers," Niall Wass told ITV News Business Editor Laura Kuenssberg.
"We've done a snapshot of a million active customers, 90% of whom would recommend us to friends and family."
He said Wonga's critics too often "jump to conclusions without looking at the facts."
Payday loan companies should be quizzed on their "hounding" of customers who are struggling to pay back the money they borrowed, a self-confessed "victim" of the quick-fix lenders told Daybreak.
Heather Sherry, 20, started taking out payday loans to make ends meet but got into trouble when the high interest rates were added onto what she had borrowed.
She wanted MPs to question payday loans companies on the aggressive tactics they used to secure repayment:
"The main thing is the hounding, because when I couldn't pay it back you then get hounded to pay it back.
"The adverts make them seem much better than what they are. They make them seem, 'wow, it's a really good thing,' and they stick in your mind.
Richard Lloyd, the executive director of Which?, has told BBC Radio 5 Live Wonga has been in a "complete shambles, a mess of a credit sector" and "needs sorting out".
He will be among those giving evidence at today's select committee.