As thousands of homes were affected by the recent flooding across England, particularly bad hit were mobile homes in Ilford, Dorset who suffered severe water damage- with priceless possessions ruined.
As they were evacuated in the early hours of Christmas Day, residents explain how the flood plan failed them.
Richard Slee has this report.
Hundreds of homes remain without power this evening, as communities in the south-east assess the cost of four days of flooding.
One of the worst hit villages was Yalding in Kent, where David Cameron was yesterday confronted by a resident, angry at the lack of help.
Today her message appeared to have been heard, as John Ryall reports.