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A pensioner has told ITV Meridian how she spent more than two hundred thousands pounds on postal scams - one of the worst cases Trading Standards has ever seen.
Seventy-six year-old Sylvia Kneller, from Farnham in Surrey was bombarded by letters promising prizes. She responded because they were written directly to her - and she thought they were genuine. But the only intention was to rip her off. Andrew Pate reports.
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Sylvia Kneller started responding to fraudsters when she was 20-years-old. She then became convinced that she would one day win a fortune.