- 13 updates
The government owes apologies to "tens of thousands" of families who face having their summer holidays ruined by delays at the passport office, an MP has claimed.
Geoffrey Robinson, Labour MP for Coventry North West said delays at the Passport Office now ran to 500,000 applications.
"Call them delays, call them in process, call them whatever you want... people in their constituencies are not getting their passports in anything like [the normal time].
"The Government has left it so late in its reaction to this burgeoning problem there is probably no time left to deal with it in the relatively short period we have building up to the holidays - that's one of the tragedies of the situation.
The Passport Office is to put more staff and resources in place to deal with a backlog of applications, Home Secretary Theresa May has said.
The Passport Office has been increasing numbers of staff and working "longer hours, more days of the week" to tackle a substantial increase in applications, Home Secretary Theresa May has said.
Speaking to reporters, Ms May announced that more staff and resources will be assigned to the service to deal with current backlogs.
Latest ITV News reports
If you are worried about your passport application not being ready ahead of your holidays, there are a few options available to you.
Photos shown to ITV News appear to reveal the scale of the backlog at the Passport Office, amid staff claims of "blind panic".