Passengers say rail companies 'not on their side'

Rail passengers in the South do not always feel that train companies are 'on their side' according to a survey of travellers.

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Rail passengers 'do not trust companies'

Passengers say they are unhappy Credit: Meridian

Rail passengers in the South do not always feel that train companies are "on their side" according to a survey of travellers. Rail watchdog Passenger Focus found firms across the south inspired the least trust, when assessed on punctuality, value for money, problem resolution and helpful staff

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