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Huge fine for Berks-based Vodafone

The fine follows investigations by Ofcom Credit: ITV

Vodafone has been fined more than four and a half million pounds by the industry regulator for "serious and sustained" breaches of consumer protection rules.

The £4,625,000 penalty follows two investigations by Ofcom into the telecoms giant's services to pay-as-you-go customers and for its handling of complaints.

One investigation found that more than 10,000 customers lost a total of £150,000 over a 17-month period when the company failed to credit their accounts after they paid to 'top-up' their mobile phone with credit.

The Ofcom report is here.

Look, no hands...the driverless car!

It's the kind of kit that only someone like James Bond would be used to - but we've been given a first look at new car technology which could be rolled out in just a few years. Scientists have been working hard to create vehicles, which can not only drive themselves - but also have the ability to overtake at high speed


Alex describes her incredible Rio experience

Later this month our Olympic and Paralympic athletes will take part in a victory parade in Manchester, after the city was chosen to host the event.

Our Olympians arrived back from Rio 44 days ago, but how has life changed since then?

One person who might be able to tell us is a member of the winning women's hockey team: Alex Danson, born and bread in Southampton and now based in Buckinghamshire.

Firefighter deaths prompts invention to save lives

A life-saving invention designed by a firefighter from Fareham is being rolled out to all Royal Navy ships and to fire services around the world. Pete Broomfield was at the fire in Shirley Towers in Southampton in 2010 in which two of his colleagues died. His device prevents firefighters getting tangled in falling cables. Kerry Swain has been to meet him.

Sussex inventor's tiny revolution 'could save rock stars' ears'

They're a small firm from Sussex that make stadium-filling speakers used by rock legends like Jimmy Page and Jarvis Cocker.

But their latest innovations aren't giant devices designed to destroy your ears - but tiny ones to protect them.


Andy Dickenson explains with the help of Flare inventor Davies Roberts, Roscomac managing director Joseph Martello, and founding member of the Art of Noise, Gary Langan.

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