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Heathrow baggage chaos at Terminal 5

Heathrow's Terminal 5 has had problems with baggage Credit: PA/File picture

Thousands of British Airways passengers have been forced to fly without their bags.

Problems with the baggage system in Heathrow's Terminal 5 has caused chaos.

In a statement Heathtrow said: "We experienced intermittent issues with the Terminal 5 baggage system between 26 and 29 June which caused some bags to be processed manually.

"Passengers can now check-in bags as normal.

"Manual processing led to some bags not making flights in time.

"While passengers are receiving bags all the time it will take several days to reunite all passengers with their bags.

"We are very sorry for the disruption passengers have experienced and we are working round the clock with airlines to reunite passengers with their bags as quickly as possible."

IT fault means BA passengers forced to fly without bags

Thousands of British Airways passengers have been forced to fly without their bags.

For several hours the baggage system in Heathrow's Terminal 5 has been out of operation because of an IT problem, according to the airline.

The problem is with the belts. Passengers have been able to check-in bags but they have not been able to process them. It means passengers are flying without luggage.

BA says the problem is now "just about" fixed. A spokesman apologised and said flights were not affected. Similar problems marked the opening of Terminal 5.


World's largest commercial plane lands in UK

British Airways' A380 aircraft Credit: ITV Meridian

The largest commercial aircraft in the world has landed at Heathrow this morning.

The British Airways' A380 will later be moved to Manston in Kent where the aircraft will be based to undertake operations and crew training.

BA staff gathered to welcome new Airbus Credit: ITV Meridian

World's largest passenger plane set for Kent

A380 Airbus is arriving at Heathrow today Credit: ITV Meridian

The A380 superjumbo will arrive at Heathrow today before it travels to Kent for training.

British Airways will become the first airline to have an Airbus A380 and will send the aircraft to Manston, in Kent for crew and operations training before going into service,

The engines are powered by Rolls Royce and its wings were built in the UK, the double-decker plane will make its first commerical long-haul flight to LA in September.

Airbus president and chief executive Fabrice Bregie said: "It is a very proud moment for everyone at Airbus to see our A380 in the livery of British Airways."

A lesson in flying the new Airbus

Click video. The world's biggest commercial planes will soon be operating from Heathrow and the pilots responsible for flying them have begun training on multi-million pound simulators built in Crawley.

After two years of waiting British Airways will take delivery of their first "Superjumbo jets" next month. Our reporter Andy Dickenson was given a lesson in how to fly the new Airbus A380.


  1. Mike Pearse

BA emergency landing - fuller report now expected

The report has made the following safety recommendation and a fuller report is expected later in the year:

"It is recommended that Airbus formally notifies operators of A320-family aircraft of the fan cowl door loss event on A319 G-EUOE on 24 May 2013, and reiterates the importance of verifying that the fan cowl doors are latched prior to flight by visually checking the position of the latches."

  1. National

Source of fire on BA flight still unknown

The report said the BA plane had undergone scheduled maintenance the night before the incident, which required opening the fan cowl doors on both engines to check oil levels.

The report noted that the plane manufacturer Airbus had recommended airlines strictly adhere to maintenance standards following previous instances of fan cowl door separation on the A320 "family" of planes, which include the A319 in last week's incident.

British Airways plane surrounded by emergency vehicles after it had to make an emergency landing at Heathrow. Credit: Steve Parsons/PA Wire

The report said that last July Airbus said there had been 32 reported fan cowl door detachments.

On some occasions, significant damage was caused to the aircraft but none of those events resulted in a fire.

"The source of ignition that led to the in-flight fire is still under investigation," the AAIB said.

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