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CQC publishes reports on care homes in South

In the past week the Care Quality Commission has published further reports on the quality of care provided by adult social care services across the South of England.

Under CQC’s new programme of inspections, all of England’s adult social care services regulated by CQC, are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Reports have been published on the following care homes:

  • Dane House Care Home - Brighton and Hove
  • Oxford House Community Care - Buckinghamshire
  • Caremark (Eastbourne & Wealden) - East Sussex
  • Brendoncare Alton - Hampshire
  • Kents Oak Rest Home - Hampshire
  • Maypole Nursing Centre - Hampshire
  • Hartwood House - Hampshire
  • Westbury House Nursing Home - Hampshire

"People are entitled to services which provide safe, effective, compassionate and high quality care. If that is what we find on inspection - we give the service a rating of Good, or Outstanding. If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue. We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements. Whenever we find a service to be Inadequate, we will consider taking further action on behalf of the people who use the service, so providers of those service should take the publication of the inadequate rating as a signal that immediate action is required to improve the service”

– Adrian Hughes, CQC's Deputy Chief Inspector for Adult Social Care

NHS Trust rated 'Good' but some services need 'Improvement'

The services provided by Sussex Community NHS Trust have been rated 'Good' by the Chief Inspector of Hospitals.

The rating follows an inspection by the Care Quality Commission (CQC) across West Sussex and Brighton & Hove.

However, the Trust was told its community health impatient services 'Requires Improvement' for its safety, and its end of life care rated as 'Outstanding' for how it responds to people's needs.

The trust provides care for around eight thousand people a day at several sites including Arundel Hospital, Midhurst Community Hospital, Horsham Hospital and Brighton General Hospital.

At the time of CQC's inspection, the trust had appointed a new leadership team, and the CQC acknowledged that many of the team had only been in their new jobs for a short time, including the Director of Nursing who had been in post for less than a year.

The Inspectors noted some areas of good practice, including a 'Major Incident Box' at Arundel Hospital in the staff room which contained everything staff would need to manage an incident.


Hospital warned after surprise inspection

Medway NHS Foundation Trust needs to improve the care patients receive at the emergency department at Medway Maritime Hospital in Gillingham.

That's the finding of the Care Quality Commission, after it carried out an unannounced inspection, following an anonymous tip-off.

The CQC has told the trust to make urgent improvements at the hospital, in Windmill Road, following a surprise inspection in December. Inspectors found the hospital was failing to meet the national standards relating to care and welfare of people, and cleanliness and infection control.

Warning notices were issued to the trust in both areas. A full report from this inspection has been published on the CQC website today.

Report reveals Royal Surrey's 'capacity and staffing' issues

The Care Quality Commission report released today on the care of hospitals across the UK has revealed that the Royal Surrey was working to full capacity.

These capacity issues included the staffing levels for support staff as well as staffing on wards particularly the elderly.

Patients were generally positive in their comments about the care they received at the hospital and were keen to be involved in the improvement at the hospital.

They were at full capacity and staffing in some areas left little allowance for contingency planning.

The report found the staff to be caring but not all patients had their expectations met and cancer patients identified a number of improvements to be made.

Care watchdog labels Bournemouth hospital as 'dangerous'

A nationwide report into the quality of care in hospitals across our region has found that the Royal Bournemouth Hospital does not meet the required levels.

The damning report on the hospital said: "The seriousness of the impact of poor care on patients outweighed the many positive comments."

The report into the hospital found some aspects of care were not met Credit: PA

The Care Quality Commission, which is England's independent regulator of health and social care, also found that the hospital was heavily understaffed despite an increasing numbers of patients.

The report found that staff did not always receive mandatory training and were not trained specifically to the areas they might work in.

It also revealed that staff did not feel safe in the hospital and security arrangements made them feel vulnerable.

Following this report, the CQC will develop a plan of action to address the mentioned issues and the inspectors will go back to the hospital, ensuring the suitable measures are taken out.


  1. Sarah Saunders @SSaundersITV

VIDEO: Maternity unit must take 'urgent action'

A Kent hospital is under fire from a health watchdog for the second time in three months. In July, the Medway Maritime - in Gillingham - was one of 11 British hospitals placed in special measures because of high patient death rates.

Now the Care Quality Commission has uncovered serious safety issues over its maternity unit. It said too few midwives - and failing to carry out regular checks on medical equipment - was putting mothers and babies at risk.

Sarah Saunders spoke to mother Donna Butler, Adrian Hughes from the Care Quality Commission and Chief nurse Steve Hamms.

'Urgent action' must be taken on maternity ward

The Care Quality Commission says urgent action must be taken to improve the welfare of women using maternity services at Medway Maritime Hospital. The hospital failed to meet any of the six standards checked by the CQC and was found to have too few midwives to properly care for mothers and babies.

We spoke to Rehman Chishti, Conservative MP for Gillingham and Rainham.

Medway hospital needs to improve midwifery services

The Care Quality Commission has told Medway NHS Foundation Trust that it must take urgent action to improve the safety and welfare of women using maternity and midwifery services at Medway Maritime Hospital.

The hospital watchdog has issued three formal warnings to the Gillingham hospital following an inspection in August.

It had failed to meet any of the six standards of care checked.

Royal Sussex hospital fails to meet standards

Royal Sussex County Hospital said it has already taken action to improve care Credit: PA Wire

The Royal Sussex County Hospital in Brighton has been toldit must make improvements after it failed a recent inspection.

The Care Quality Commission told Brighton and SussexUniversity Hospitals NHS Trust that the hospital failed to meet four of thenational standards.

Ian Biggs, Regional Director of Care Quality Commission in the South, said: "Patients are entitled to be treated in services which are safe, effective, caring, well led, and responsive to their needs, and where a service is failing on any of these grounds, action is needed."

The Trust has told us that it has already taken action to improve care and treatment for its patients. We will return unannounced in due course to check that it has made the changes required."

While the report found staff were dedicated, it also saw patients were not treated with dignity especially in the emergency department.