One of the big six energy companies is offering customer service via British Sign Language. The new initiative is underway at the SSE customer service centre in Havant. The company says it will revolutionise the way deaf users can interact with them.
For any expectant mother, hearing her baby's heartbeat for the first time is a quite extraordinary moment.
So think how Kimberley Ward feels. Kimberley is 17 weeks pregnant. She's also deaf.
But now she's become the first pregnant woman in the country to have a cochlear implant fitted - and she was awake while doctors carried out the operation.
In just a few weeks time, it's hoped she'll be able to hear the heartbeat of her unborn baby for the very first time. Jon Hill has been speaking to her.
VIDEO: Imagine a world without the sound of music or laughter. And then imagine the joy of having those wonderful gifts being given to you for the first time. The South of England Cochlear Implant Centre is celebrating fitting its 1000th implant. Christine Alsford reports.