Wiltshire Police is highlighting when and where NOT to use the 999 and 101 numbers.
The Force received nearly four hundred thousand calls last year. A small number - it says - are inappropriate and put added pressure on the service.
Their 'Who You Gonna Call?' campaign runs on social media this week, ending in a 12-hour tweetathon on Friday, 22nd January.
Wiltshire Police advise that 999 is the number to call when you want to contact the police in an emergency. Dial 999 if:
- You need an immediate response because a crime is in progress or you think it is.
- You or someone else is injured or there is a threat to life.
- A serious road traffic collision has taken place.
- Violence is being used or threatened.
101 is the number to call when you want to contact the police - when it's less urgent than 999. Dial 101 in a non-emergency if:
- You want to report a crime/issue that does not require an immediate emergency response.
- You or someone else are not in immediate danger
- You would like to speak to your local police officer.
- You want to provide information about a crime.
Most roads users do try to get out of the way of vehicles on emergency calls. But through naivety or ignorance, some motorists cause more confusion or life threatening delays.
The emergency services have responded by producing an information video, aimed at making their crews and the rest of us safer. Chris Maughan reports on the importance of being 'blue light aware'.
Fire and rescue services, the air ambulance and the coastguard were all called to Folkestone Racecourse this afternoon - but it was all in a good cause. The day's race meeting was dedicated to raising the profile of the local 999 services.
Click below for the full report