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BA to run full flight schedule after major IT failure

Disruption at Terminal 5 on Saturday Credit: Vambak

British Airways says it is planning to run a full schedule at Gatwick and Heathrow today.

A global IT failure over the bank holiday weekend left 75,000 people with their flights cancelled or delayed.

The airline says it is working to get delayed bags to passengers.

Some were stuck in queues for hours, with many unable to check-in using the mobile phone app causing them to miss flights.

The latest information can be found on their website.

We are extremely sorry for the frustration and inconvenience customers experienced over the Bank Holiday weekend and thank them for their patience and understanding."

– BA spokesperson

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Gatwick April figures up 15% on April 2016

Gatwick Airport has revealed that 3.8 million passengers travelled through its gates in April, up 15% on April 2016. Some of that additional traffic is being attributed to the entire Easter school holiday period taking place during April this year.

"Gatwick's vital role for Britain shines through our latest traffic figures as the airport continues to go from strength to strength as we gear up for our biggest Summer yet.

"Confidence in Gatwick is unrelenting as our existing carriers increase frequencies, Cathay Pacific will be providing a daily connection Gatwick to Hong Kong from June, and new routes are announced.

"We continue our trailblazing low-cost long-haul revolution, bringing more parts of the Globe within reach of more Britons, with the World's furthest low-cost long-haul connection just announced between Gatwick and Singapore, from Norwegian.

"Our booming long-haul routes have driven a huge cargo increase and at this crucial time for the country and the economy, Gatwick continues to stand ready and offers the UK Government a credible and deliverable option for runway expansion."

– Stewart Wingate, Gatwick Airport, Chief Executive Officer

Most advanced baggage technology for Gatwick

For airline passengers there is nothing worse than delayed or lost bags.

Now the most advanced technology in the world has been introduced at Gatwick Airport aimed at helping all bags make their flights. According to the latest worldwide figures 24 million items are misplaced every year, many when passengers are transferring flights overseas.

In Europe alone the figure is estimated at 10,000 a day. But the industry say the figures are down 60% over the last decade and airports are more determined than ever to improve.

Our Transport Correspondent Mike Pearse has been given exclusive access behind the scenes to see the new baggage technology at Gatwick's South Terminal which is part of an upgrade costing almost £200m. ​

He spoke to Nikki Barton the Head of Terminals & Passenger Services.

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