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Passenger says baggage chaos has been 'very difficult'

Passenger Phil Jackson has only received one of his 5 bags after landing in Bogota. Day 6 into his 2 week holiday with a group of friends, he is still waiting for 3 pieces of luggage.

He should have left the capital of Columbia as part of his multi-stop trip but instead, is having to wait around to find out what will happen with his luggage. Some of his friends have moved on to avoid losing out on their pre-booked flights and trips.

It was only a couple of days ago too that he discovered that it was not the airline's fault his luggage had gone missing but was in fact due to massive problems at the baggage systems at Heathrow's Terminal 5.

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Heathrow baggage chaos at Terminal 5

Heathrow's Terminal 5 has had problems with baggage Credit: PA/File picture

Thousands of British Airways passengers have been forced to fly without their bags.

Problems with the baggage system in Heathrow's Terminal 5 has caused chaos.

In a statement Heathtrow said: "We experienced intermittent issues with the Terminal 5 baggage system between 26 and 29 June which caused some bags to be processed manually.

"Passengers can now check-in bags as normal.

"Manual processing led to some bags not making flights in time.

"While passengers are receiving bags all the time it will take several days to reunite all passengers with their bags.

"We are very sorry for the disruption passengers have experienced and we are working round the clock with airlines to reunite passengers with their bags as quickly as possible."

National

French air traffic controllers call off strike early

A strike by French air traffic controllers has been called off, sparing British passengers further days of travel misery.
A strike by French air traffic controllers has been called off, sparing British passengers further days of travel misery. Credit: PA

French air traffic controllers have called off a strike three days early, to the relief of British air passengers who faced disruption to their services this week.

British Airways, Ryanair and easyjet were forced to cancel some services on Tuesday and yesterday because of the action, which had been due to carry on until the end of Sunday.

Anti-Heathrow video wins prize in competition

A video featuring a jumbo jet smashing into a street of houses has won a prize in an anti-Heathrow film competition backed by MP Zac Goldsmith.

The animation came second in a contest where entrants were asked to produce a short film to attract attention to the campaign against the third runway - but the entry has been criticised for being 'in appalling taste' by pro-Heathrow campaigners.

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London

Planes crashing into populated areas 'must be a factor'

It [a third runway] is certainly a risk. We've never in our arguments wanted to overstate the risks, the health and safety risks, about planes crashing into the populated areas but clearly that must be a factor.

When you consider the proposals for Heathrow would involve massive increases in the volume of flights over a very, very densely populated part of the world.

I think the video makes a point about a statistical and appreciable risk we never thought was large, but is obviously not going to go away.

– Boris Johnson. Mayor of London
London

Heathrow dismisses controversial plane crash video

Independent populous polling shows that many more people around Heathrow support a third runway than oppose it. 48% of residents support expanding Heathrow, while 34% are against.

57% of voters said they feel positive towards Heathrow, while 37% feel neutral and just 6% feel negative towards the airport.

More than 100,000 jobs depend on Heathrow and they need to see the airport flourish.

– Heathrow statement
London

Heathrow crash video wins £3,000 runner up prize

by Simon Harris: Political Correspondent
  • The £10,000 first prize went to a film called 'Heathrow Won't Listen' which used aircraft noise to drown out the sounds of everyday life
  • The £3,000 runner up, 'Say No', shows a Boeing 747 landing on a street and demolishing homes
  • The videos were shortlisted by the judges before a final vote from an audience at Richmond Theatre
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