Click video. It's presumed that paying to go private for healthcare will buy you the best care possible - but a damning report into a private hospital in the South has found a catalogue of failings that put lives in danger. Liz Wickham reports.
A report about the Care Quality Commission's inspection of the BMI Mount Alvernia Hospital in Guildford was due to be published today, but was delayed after the hospital made last-minute representations on two issues, the watchdog said.
Following the inspection CQC raised serious concerns with the provider and formally warned them that immediate improvements were required to protect people from coming to harm.As a result of our concerns being raised with them, BMI agreed to voluntarily suspend children's surgical admissions at the hospital and to start making other changes required. We have continued to monitor the hospital closely. Full details of our inspection will be published shortly.
Following a suspension of children's surgery by the BMI Mount Alvernia Hospital in Guildford after a Care Quality Commission inspection, BMI says the failings have been "fully addressed".
The hospital's practices let BMI and our patients down and I apologise for that. In 2012 we were not maintaining the high standards that we and our regulators demand at Mount Alvernia.
However our staff responded selflessly and, with a strengthened team and support from our national clinical experts, have ensured that the failings identified at the turn of the year are now fully addressed and that the hospital continues to provide the high quality care for which it is known and which prevail across our other hospitals.
– Chief executive of BMI Healthcare Stephen Collier
A private hospital in Surrey has suspended children's surgery after the health watchdog raised "serious concerns" about the service.
The Care Quality Commission (CQC) demanded immediate improvements at the BMI Mount Alvernia Hospital in Guildford, to "protect people coming to harm" following an inspection between December 2012 and January 2013.
In response, the hospital has voluntarily suspended children's surgical admissions and apologised for the "entirely unacceptable" failings.
East Kent Hospitals are continuing to experience very high demand for their A&E services in Canterbury, Ashford and Margate. These departments have seen an above average number of very ill patients arriving and are asking people who are not well to consider which service is best for them.
We’ve seen a very significant increase in seriously unwell patients arriving at the A&E departments, particularly in the evenings and weekends, and are asking people to think twice before coming to A&E
– Julie Pearce, Director of Quality and Operations
Figures from A&E have shown a significant increase in very unwell patients over the last month. This saw 600 more patients than usual classified as 'major' in that time.
Peak times for A&E have also changed significantly this last quarter with 369 more people arriving into the department between midnight and 6am than the same quarter in 2012.
Alternative options may include pharmacists, local GPs, Minor Injury Units and NHS 111.