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NHS acts to make hospital changes after CQC report

Following a recent inspection of Medway Foundation Trust by the Care Quality Commission (CQC) the Trust has asked for support from across the local healthcare system to help them make the improvements needed. Ambulances will be diverted from Medway Maritime Hospital between 7am and midday on Wednesday 16th and Thursday 17th September. Walk-in patients to the A&E department will continue to be seen at the hospital.

Ambulance patients will instead be taken, according to clinical need, to either Maidstone Hospital, Darent Valley Hospital or the Kent and Canterbury Hospital. Some patients including paediatric, cardiac, maternity and abdominal aortic aneurysm will continue to be taken to the Medway Maritime Hospital.

NHS England is working closely alongside the ambulance service and all local NHS hospitals and providers to implement this temporary measure whilst staff at Medway Maritime Hospital continue to work to improve services to patients. We are also working with partners across the healthcare system to put in place further measures to support staff at the hospital. This includes additional training for clinical staff in the emergency department and bringing in experienced clinical staff to work in Medway Maritime’s A&E department which will allow staff time to attend training.

We are also working with local authorities and community health teams to help improve the flow of patients through the hospital. Ensuring the delivery of safe care to patients and the public in Kent and Medway is our absolute priority.



Medical staff save great grandmother's life after hornet sting

Irene with members of the Minor Injuries Unit team Credit: Kent Community Health NHS Trust

Great grandmother Irene Elliott has praised nurses at Sittingbourne’s Memorial Hospital for their quick actions in saving her life after she was stung by a hornet and went into anaphylactic shock.

The 69-year-old, from Sittingbourne, was visiting her late husband’s grave in June when she felt something sting the back of her neck.

Irene said: “My partner Tony and I had just finished as sidesman at Tunstall Church and I went to visit my late husband’s grave, which I tidy regularly.

“I just hesitated by a tree and it felt like I had a needle prick in the back of my neck – I think it was a hornet sting. I said to Tony I didn’t feel that great and didn’t think I could manage delivering the church magazine. I wanted to go straight home.”

But by the time arrived home, Irene was already unconscious in the car.

Tony, 71, said: “When she got in the car there was a bug on her sleeve and we brushed it off. I thought she was sleeping at first. But by the time we were home, I tried to wake her but I couldn’t even get her out of the car. We only live a couple of minutes from the Minor Injuries Unit and my neighbour came out and said I should take her there."

Once at the MIU, which is run by Kent Community Health NHS Foundation Trust, receptionist Clare Jeffries alerted Senior Nurse Practitioner Joan Hogben to a woman who was unwell in the car park and Joan rushed out with a wheelchair. Recognising the seriousness of her condition, Joan called for the support of her colleagues Sasha Caridia and Marie Vining.

Joan said: “By this time, Irene was in full blown anaphylaxis. Sasha gave Irene a shot of adrenalin to stabilise her, while I called 999. Sasha and Marie helped to maintain Irene’s airway which was starting to shut down while I gained intravenous access with a cannula. It was thanks to fast recognition and immediate treatment that saved her life.”

NHS Trust 'requires improvement' after inspection

Queen Alexandra Hospital in Portsmouth Credit: ITV

England’s Chief Inspector of Hospitals has rated Portsmouth Hospitals NHS Trust as ''requires improvement' following an inspection by the Care Quality Commission.

A team of 56 inspectors has found that the trust provided services that were effective and outstanding for being caring. But the Trust required improvement for providing safe, responsive and well-led services.

The team of inspectors and specialists including doctors, nurses, managers and experts by experience visited Queen Alexandra Hospital over seven days during February and March 2015.


Emergency hours extended at St Mary's Hospital

Opening hours are being extended at the St Mary’s NHS Treatment Centre in Portsmouth for the next few days to ease pressure on the Emergency Department at Queen Alexandra Hospital.

The centre, which is run by Care UK for the NHS, has a Minor Injuries Service (MIS) and Illnesses Unit which normally closes at 10pm.

Opening hours for the next few days would be:

Tuesday Dec 30: 7.30am – 11pm Wednesday Dec 31: 7.30am through until 2am Thursday Thursday Jan 1: 8am until 11pm Friday Jan 2: 7.30am until 11pm Saturday Jan 3: 8am until 11pm.

Patients arriving at ED will be seen by medical staff in the usual way, assessed, and the less serious cases will be asked if they would consider going to the treatment centre instead.

There is always extra pressure on the NHS at this time of year and this year is proving no exception.

“We are continually putting out messages asking people to consider the various options available to them if they feel unwell, which obviously include the walk-in facilities at St Mary’s.

“Some patients who go to ED will be asked to consider going to St Mary’s. This will be entirely voluntary. But they could be seen much faster and if they do go they will be freeing up valuable staffing resources at ED for the most serious cases.

“If patients do decide to remain at ED, they will still be seen in the normal way – but the most urgent cases will be prioritised."

– Richard Samuel, Chief Officer for both Fareham and Gosport and South Eastern Hampshire Clinical Commissioning Groups

Think pharmacist before A&E for winter colds

Ae you or your loved ones suffering from a cold? Then your pharmacist might be the best person to help.

Kent GPs are urging people to think of their pharmacy first for help with common minor ailments such as New Year colds and sniffles.

Sneezes, coughs and colds are all part of the common cold Credit: Candybox Images/Press Association Images

Pharmacists are highly-trained professionals who can provide much more than just medicine for a prescription. At this time of year, many people get colds and flu and visit their GP when, in reality, a quick trip to the pharmacy is what they need.

Many pharmacies are open for longer hours than GP surgeries, and you don’t need an appointment. Pharmacists can give advice and guidance about common problems such as headache and coughs and colds and tummy bugs.

"They can also advise people about buying over-the-counter medicine and give advice on prescribed medication."

– Dr Pete Green

The push to use pharmacists comes as the winter season of coughs and colds begins. T he best treatment for a cold is to drink fluids, take paracetamol and rest. Antibiotics don’t work against viral infections such as colds and will not be prescribed by your doctor.

If you already take regular prescribed medication for a long-term illness, remember to continue to take it as advised, to help manage your condition.

To find your nearest pharmacist, and check opening hours, visit:

Ambulance service to reduce fuel costs

The dynamic control will mean a vehicle's speed is restricted when it's not on an emergency. The fleet covers around 17 million miles across Surrey and Sussex each year. It's using a new system which limits a vehicle to sixty two miles an hour.

South East Coast Ambulance Service Credit: ITV News Meridian

"The decision to install this system on our operational vehicles will significantly reduce their fuel consumption and save public money.

In addition, given the huge number of miles our vehicles cover, we know we have a duty to take our responsibility to the environment very seriously.

This move is just one way which we can, to an extent, limit our impact as an organisation on the environment at the same time as making savings, which can be reinvested into patient care."

– Justin Wand - Head of Fleet
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Royal College of Surgeons monitor cancer scandal trust

The Royal College of Surgeons has said it is continuing to monitor Surrey & Sussex Healthcare NHS Trust following revelations that one of the trust's doctors may have been mistreated cancer patients.

The RCS reviewed the care of patients who had been treated for prostate and bladder cancer at East Surrey Hospital in April 2014 after consultant urologist Paul Miller was suspended.

A RCS spokeswoman said: "At the end of our visit we provided immediate feedback that confirmed serious patient safety concerns for the trust's medical director to address and that the surgeon should remain excluded from practice while the trust's investigations continued."

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