After the terrible storms which have battered the South East the phone and internet lines are still down in some rural areas, such as Rolvenden Layne in Kent. For some - who run a business from home or who have medical needs, it's a serious issue.
David Johns spoke to residents Gill Pooley and Rodney Lonsdale.
Hundreds of BT customers in Berkshire are facing a second week with no telephone line - and no internet. A fault has meant the landlines in Tilehurst and West Reading have been out of order for 14 days.
Among those affected - residents at a sheltered housing complex, now unable to use the emergency links connected to their phones. Here's Andrew Pate.
Kent Police is appealing for information after a robbery in which a 14-year-old boy was punched in the chest and had his BlackBerry mobile phone stolen.
The incident took place at approximately 9.30pm on 1 April on West Hill, Dartford, at the junction with an alley leading to Trinity Gardens.
The suspect is described as black, 5ft 6ins tall, aged approximately 16 or 17 years old and wearing grey jogging bottoms, a grey hooded top with blue diagonal writing. He had a shaved head and was of medium build.
He hit the victim in the chest, pushed him against a wall and took the phone out of the victim's pocket before threatening him and walking off in the direction off the junction with Highfield Road.
DC Chris Mason said:
We are extremely keen to talk to anyone who may have information regarding this robbery, which was very upsetting for the teenage victim.
'If anyone knows anything about this incident or thinks they may have witnessed something they should get in touch with Kent Police on 101 or Kent Crimestoppers on 0800 555 111.'