Passengers who make a genuine mistake with their train tickets will no longer be treated 'like criminals' as the Government prepares to overhaul the penalty fare system.
The group Passenger Focus - in a damning report - says that, for too long, over-zealous inspectors have unfairly penalised some people - and have even threatened them with criminal proceedings.
You can be fined £20 or twice the full single fare to the next stop - whichever is greater. The new plan urges train companies to be a bit more flexible.
Fred spoke to Jocelyn Pearson, from Passenger Focus, at Reading Station.
Rail passengers across the Thames Valley have faced misery today after a landslide blocked part of the line from Oxfordshire to the Midlands.
The landslide happened on Saturday afternoon near Harbury Tunnel in Warwickshire. The incident closed the line between Banbury and Leamington Spa.
It means services on the Chiltern Line - are seriously affected. Network Rail says it's still too dangerous to access the site as three hundred thousand tonnes of earth and rock is still moving. Callum Watkinson reports.
The interviewees are: Liam Sumpter from Network Rail; and Thomas Ableman from Chiltern Railways.
The line remains blocked between Banbury and Leamington Spa due to a landslip, so there are no trains are running along that line.
Engineers say there is the potential for further ground movement, so they expect the line to be closed until at least Saturday 7 February.
Two routes are currently affected:
- Chiltern Railways trains between Birmingham Snow Hill / Birmingham Moor Street / Stratford-upon-Avon and London Marylebone
- CrossCountry trains between Manchester Piccadilly / Newcastle and Bournemouth / Reading / Guildford
There has been an extremely significant landslip in the Harbury area between Leamington Spa and Banbury affecting both train lines and the tunnel. After an initial assessment it is estimated that around 350,000 tonnes of material will need to be removed and the line between Leamington Spa and Banbury will have to remain closed for at least one week to allow for an investigation to determine the scale of the problem.
Engineers are currently monitoring the site to see if it continues to move and to know if it’s safe to begin a detailed assessment, which may take several days. This is a known problem area experiencing elevated levels of ground water and engineers continue to work with local landowners to try and rectify and control the situation safely.
Customers using Chiltern Railway and Crosscountry services are asked to check the National Rail website before they travel for any service modifications www.nationalrail.co.uk
Services between Manchester and Bournemouth and Newcastle, Reading and Southampton are currently being disrupted. There are bus replacement services operating between Leamington Spa and Banbury (and between Leamington Spa and Oxford for Sunday 1 Feb only). A revised service is in effect between Banbury and Marylebone, Birmingham and Leamington Spa, and Stratford upon Avon and Leamington Spa. Passengers for London are encouraged to drive to Banbury and use the large multi-storey carpark there. For those travelling north, Warwick Parkway is the best station to drive to.
A high-speed Javelin train travelled along the East Sussex coast for the first time today - in what's being billed as a 'transformational' moment for transport and regeneration.
The arrival of the train was a PR stunt. But the Government - and Network Rail - say it underlines an 'absolute commitment' to extending HS1 from Ashford in Kent to Hastings, Eastbourne and Bexhill. Derek Johnson reports.
Swanage Railway volunteers and staff are celebrating after their heritage line carried a record-breaking 216,267 passengers during 2014 - that's more than the combined populations of Bournemouth, Wimborne and Bridport.
And there is further cause for celebration because festive 'Santa Special' steam trains carried a record-breaking 9,205 passengers.
There is some disruption on South West Trains this morning between London Waterloo and Clapham Junction due to emergency engineering works at Queenstown Road.
Some lines are blocked and trains may be cancelled, delayed or revised at short notice. Disruption is expected to continue until around midday.
Hundreds of thousands of rail passengers are being warned to expect major disruption over the Christmas holiday with a record amount of engineering work scheduled to take place across the region. Our transport correspondent, Mike Pearse, has the details.
Signalling problems at Farnborough Main are causing delays of up to 50 minutes between Woking and Basingstoke.
Disruption is expected to continue until 15:00.
Passengers diverted from southampton are crammed on a platform at Basingstoke waiting for a delayed train to Waterloo.