The South Central Ambulance Service NHS Foundation Trust (SCAS) has sent out a message wishing everyone a happy, healthy and safe Christmas and New Year.
The organisation says that staff will be busy over the holiday period and are working hard to get to patients with the most life threatening conditions as a priority - such as those experiencing chest pain, severe blood loss, choking and black outs.
The SCAS is advising people with non-life threatening conditions to use the appropriate service, and not to call 999 unless it is a life threatening health situation. It suggests options such as:
Visit your local pharmacy
Contact your GP or out of hours GP
Go to Walk-in Centres and Minor Injuries Units
Complaints against South Central Ambulance are up 57% on last year.
The ambulance service, one of the biggest in the region, received 599 written complaints. People are most angry about how long it takes before an emergency vehicle arrives.
The service put some of the blame on an increase in the number of callouts, and said every complaint was 'fully investigated'.
It's one of the biggest killers in the UK. Every year, seventy-six thousand people die following a heart attack.
But many of these deaths could be avoided if the public was more aware of the life-saving equipment that's in our village halls, gyms and work-places.
That's the view of South Central Ambulance Service who're raising awareness of difibrillators in a new campaign.
They want more of us to know how to use them and feel confident in doing so. Juliette Fletcher reports from Wantage on the life-saving technology that we can all use.
People who make hoax 999 calls are risking lives. That's according to the emergency services in Hampshire who recently received more than fifty prank 999 calls in one day. In one case a twelve-year-old girl diverted crews to a fake heart attack patient. Nia Mason reports.
South Central Ambulance has issued a new statement after a crew member was killed in a crash in the New Forest.
The statement said: "The deceased crew member was a highly valued and respected member of our staff.
"South Central Ambulance Service NHS Foundation Trust would like to pay tribute to them and are currently liaising with their family to this end.
"Our overriding concern at this time is for the wishes of the deceased crew member's family and the wishes of the family of the deceased patient."
Hampshire Fire & Rescue and South Central Ambulance Services say it can take up to three-days to trace next of kin. A message in a bottle can be a life saver to those that live alone or suffer from a disability or long-term health condition.
The message should be an A4 form that asks for basic personal and medication details. The form is then placed inside a small plastic bottle which is then kept in the fridge. A sticker is placed on the outside of the fridge to alert anyone that visit the property that information is in the fridge.