A lawyer has told ITV Meridian how the problems on Southern Rail have forced her to resign from her job.
Emma Green, a single mother, was working for a top law firm in London. But delays and cancellations played havoc with her family life.
Today, emergency talks have been taking place to try to end the misery for commuters like Emma. Malcolm Shaw reports.
A multi-million pound competition to run rail services through the Thames Valley has been scrapped. Instead, First Great Western who currently run the franchise on the Great Western Mainline will continue to run trains for up to another three years.
Southern and First Capital Connect's franchises in Surrey and Sussex are also being delayed.
Service has been suspended on Southern Rail services between Caterham and Purley due to emergency engineering works at Kenley. Replacement buses are currently unavailable. There is no estimate for when normal service will resume.