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Water back on in Sheppey after 1,000 households left relying on bottled water

Hundreds of homes were left without water on the Isle of Sheppey after a mains burst. More than 1000 housholds were relying on bottled water and 3 schools had to close on Friday.

Water was restored today - but Southern Water says some people may still experience problems as the supply becomes re-established. It comes after long-running repairs were carried out to the Island's water main under the A249 at Bobbing.

Sarah Saunders has the latest.

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Water supplies being restored on Isle of Sheppey

Water being restored to thousands of homes in Kent

Free water has been handed out to customers affected on the Isle of Sheppey Credit: ITV Meridian

Southern Water say they have now installed two water mains after a burst water main left thousands of homes on the Isle of Sheppey without water.

The mains run underneath the A249 between Sheerness and Bobbing and water is being pumped back into supply.

The water firm says the work needs to be carried out slowly to avoid any further damage to the pipe and means that some customers will receive their water supply back later than others.

Bottled water is being handed out to customers affected on the Isle of Sheppey Credit: ITV Meridian

"We are sorry for the inconvenience this disruption has caused customers and are working as hard as we can to ensure all supplies are returned as soon as possible. Free bottled water is still available from Morrison's carpark in Queenborough."

– Spokesperson, Southern Water

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Four thousand homes without water in Kent

Credit: ITV news

Four thousand homes on the Isle of Sheppey have been without water for most of the day. It's due to a burst water main on the - A249 - between Sheerness and Bobbing. Bottled water is being provided for residents in the area.

Southern Water says "We are working as swiftly as possible to reconnect the water supply to customers on the Isle of Sheppey. Bottled water is available at Morrison's supermarket in Queenborough. We are sorry for the inconvenience but it is unlikely that water supplies will be connected this evening. This is because once the water supply is reconnected it will take a few hours to test and refill the water network in the area. A separate burst on a much smaller pipe in Harps Avenue, Minster, was fixed earlier today however the customers affected by that incident may still be without water because of the larger burst under the A249."

Hundreds of homes without water after mains burst

Hundreds of homes on the Isle of Sheppey in Kent have been without water for a large part of the day after a mains burst. This happened on the A249

Southern Water say "We are working as swiftly as possible to reconnect the water supply to customers on the Isle of Sheppey. Bottled water is available at Morrison's supermarket in Queenborough. We are sorry for the inconvenience but it is unlikely that water supplies will be connected this evening.

This is because once the water supply is reconnected it will take a few hours to test and refill the water network in the area."

Southern Water fined £500,000 for sea pollution in Kent

Southern Water has today been fined £500,000, after untreated sewage was pumped into the Swalecliffe Brook, polluting a 1.2km stretch of the watercourse and killing local wildlife.

Environment Agency officers found the water was heavily discoloured with dead sticklebacks and eels along the polluted stretch of the watercourse. Water quality monitoring recorded high levels of pollution and very low dissolved oxygen.

A survey identified 249 fish had been killed as a result of the polluting discharge, including 155 eels which are a critically endangered species.

Alan Cansdale, Environment Manager at the Environment Agency, said:

My officers are carrying out ongoing reviews of the Southern Water infrastructure involved in this incident, and we are pleased that Southern Water Services have acknowledged improvement is needed and have committed over £500,000 to increase the standards of wastewater treatment at the site.

Canterbury City Council’s assistance was vital in the response to the incident and their subsequent expert guidance and technical input in bringing this important issue to court. We will continue to work with them to improve bathing and shellfish water quality remains one of our joint top priorities.

– Alan Cansdale
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