Staff at the West Sussex County Council's contact centre have called off two strikes this month after accepting a pay deal.
Unison members had already walked out over a week ago in a long-standing pay dispute with operators Serco. But following its latest meeting with the company an agreement has been made.
Both parties have agreed not to comment further on the pay deal. The centre in Bognor Regis handles inquiries from the public.
Unison wants British Gas and Southern Energy to work together to help try and reduce redundancies in Southampton.
It's after British Gas announced it was closing its Southampton Call Centre last week at the same time that Southern Electric announced it was looking to create a further 200 new call centre jobs in Havant.
Unison wants British Gas and Southern Energy to work together to minimise redundancies in Southampton. It hopes those at risk of losing their jobs in the city will be employed by Southern Electric in Havant.