Water has been restored after more than a thousand homes were left without supplies on the Isle of Sheppey after a mains burst. Hundreds of households were relying on bottled water and 3 schools had to close on Friday.
Southern Water says some people may still experience problems as the supply becomes re-established. It comes after long-running repairs were carried out to the Island's water main under the A249 at Bobbing.
Sarah Saunders reports
Hundreds of homes on the Isle of Sheppey in Kent have been without water for a large part of the day after a mains burst. This happened on the A249
Southern Water say "We are working as swiftly as possible to reconnect the water supply to customers on the Isle of Sheppey. Bottled water is available at Morrison's supermarket in Queenborough. We are sorry for the inconvenience but it is unlikely that water supplies will be connected this evening.
This is because once the water supply is reconnected it will take a few hours to test and refill the water network in the area."
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Swalecliff Brook near Whitstable, Newmill Chanel near Tenterden and Shinewater Lake near Eastbourne are just three of our waterways to be hit by pollution in the last five years.
But who is responsible? And is anyone now prepared to take care of the precious resources that have sustained us, and wildlife, for centuries? Andy Dickenson reports.
It's the one resource we can't live without, yet here in the south east we have less water available per person than in Morocco or even Egypt.
So what does that mean for our rivers? In first of three reports, we've visited the River Ouse in Sussex with a man who's watched over it all his life to find out how it's coping with the pressures of over-use, pollution and climate change.
Andy Dickenson reports and speaks to former River Bailiff Jim Smith, Mayor of Lewes Cllr Susan Murray and Chris Wick from the Environment Agency.
Jim Smith, River Bailiff on the River Ouse for almost fifty years, guides us through his concerns for our rivers and water supplies.Read the full story ›
Southern Water has been named as the worst performing company for customer complaints for the third successive year.
The Consumer Council for Water says the company - which covers parts of Kent and Sussex for water supply and treatment - received more than twice the industry average of complaints, even though they are down by 13 per cent.
Across the country as a whole, complaints were down from 123,000 to fewer than 107,000 - but more than half of all complaints are about bills.
Sangeeta spoke to Tony Redmond from the Consumer Council.
This winter parts of the region suffered devastating floods - but the last few years have also seen hosepipe bans and the driest summer on record. Water companies, you'll remember, said the region was facing a 'water crisis'.
Well today South East Water has announced its plans to 'future-proof' our water supply for the next 25 years - making sure that our water keeps flowing. Sarah Saunders spoke to Lee Dance from South East Water.
Sixty per cent of homes with water meters installed have seen their bills cut, according to Southern Water. More than 300,000 meters have been put in across Hampshire and Sussex since 2010, reducing bills by an average of £12 a month.
South East Water is thanking their customers for their patience as tap water supplies return to households in Sussex.
Homes in Bodiam, Ticehurst, Hurst Green, Robertsbridge and Mountfield were among the 3000 properties in East Sussex that were affected by the burst water mains on Wednesday.
We are really sorry to everyone who has been without water and would like to reassure our customers that their tap water should now be flowing again.
All of our customers in the areas affected have been brilliant and deserve a big thank you from us. Our technicians manning bottled water distribution points and customer service staff on the phones tell me that people have been very understanding and polite.
It is hard to know exactly why these burst pipes occurred but now water supplies have returned we will be investigating the incident thoroughly."
Video. How would you like to save some money? It seems we all could, if we resisted the temptation to pour it down the drain.
A report from the Energy Saving Trust says we're wasting millions by over-filling kettles, under-filling washing machines and showering for too long. Iain McBride reports.