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Zurich statement:

We understand that these changes mean difficult messages for some of our employees, and we are committed to minimising the impact on people by reducing job numbers through redeployment, natural turnover and voluntary measures wherever possible.

“However, we have to make sure that we can flexibly adapt our operational model and processes to meet constantly changing market conditions. That means simplifying our claims structure to ensure we have the right number of people to deliver our services.”

– Tony Emms, Chief Claims Officer, Zurich UK

Zurich to cut more than 100 jobs

Zurich has announced restructuring plans which will result in the loss of 121 jobs at it's two sites in Whiteley and Glasgow.

The insurance company will re-structure it's UK personal lines car and home claims handling teams. Those operations will transfer to its subsidiary based in Cheltenham.

Zurich Insurance based at Whiteley in Hampshire Credit: ITV Meridian

These changes which will affect people working in the home claims department are expected to start taking place from March next year.