Airport delays add to Government woes

Amid increasing anger at the length of queues for travellers arriving at border control, airport operator BAA has tried to defuse tensions with a leaflet apologising for the problems.

It said people arriving in the country "deserved a warmer welcome" and explained how to complain to the Home Office.

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Heathrow 'gagged' over queues

Heathrow airport has been ordered by the Border Force to stop handing out leaflets to passengers acknowledging the "very long delays" at immigration.