Airport told to stop passengers taking pictures

Marc Owen, director of UK Border Agency operations at Heathrow, has told BAA that the leaflets are "inappropriate" and that ministers would take "a very dim view". Mr Owen also told BAA to prevent passengers taking pictures in the arrivals hall.

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Heathrow 'gagged' over queues

Heathrow airport has been ordered by the Border Force to stop handing out leaflets to passengers acknowledging the "very long delays" at immigration.