One in five of First Great Western's trains has arrived late according to new figures. Just over eighty percent of its services ran to schedule in the Thames Valley. The company, which is being forced by the Government to pay compensation to its passengers, has apologised.
The rail operator First Great Western is being forced to pay compensation to passengers after almost 20% of its trains were late.
One in five of the rail operator First Great Western's trains has arrived late according to new figures.
The boss of First Great Western has admitted his company needs to do better, after nearly a fifth of its services were late.