Rail compensation order

One of the major rail companies in the Meridian region has had to pay compensation to passengers after almost one in five of its services ran late.

View all 4 updates ›

Rail company's apology over punctuality figures

One in five of First Great Western's trains has arrived late according to new figures. Just over eighty percent of its services ran to schedule in the Thames Valley. The company, which is being forced by the Government to pay compensation to its passengers, has apologised.

More on this story

  • Firm to pay late train refunds

    The rail operator First Great Western is being forced to pay compensation to passengers after almost 20% of its trains were late.

  • Pay out for late trains

    The boss of First Great Western has admitted his company needs to do better, after nearly a fifth of its services were late.