Woman receives £14k energy bill

A retired childcare worker has told Meridian of her shock after she received an electricity bill for more than £14,000. The company say computer error is to blame for the mistake.

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Pensioner 'surprised' by new energy tariff

Pauline Danton's energy bill Credit: ITV Meridian

A 62-year-old pensioner has spoken of her surprise after receiving an electricity bill which was 180 times her usual amount.

Pauline Danton from Ramsgate spent five hours on the phone to an npower call centre after she received a bill for £14,334.38.

The company has now apologised after discovering the bill was created by a computer error.

The electricity allegedly used to generate the bill would be enough to power Mrs Danton's home for 15 years.

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