The operator stayed on the phone with the man to reassure him until a patrol located his car - and drove the vehicle through the tunnel with him as a passenger, before sending him on his way. He was too scared to drive through the Dartford crossing.
Inspector Paul Sellwood, of the Kent Police roads policing unit, said: "This incident shows how seriously we take all calls we receive from members of the public."
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Wednesday's afternoon weather for the west of the region
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Hundreds of fake dolls based on the hit Disney film Frozen which were destined for Christmas stockings across the UK have been seized.