Thomson Airways says it's activating contingency plans to switch customers to other aircraft, in the absence of a delivery schedule from Dreamliner manufacturers, Boeing.
The holiday firm is contacting those affected to tell them they will be travelling on Thomson Airways 767 long haul aircraft.
– Thomson Airways statement
The supplement paid for the 787 Dreamliner flight will be refunded to those customers who proceed with their original holiday bookings, and customers will also have the option to amend their holiday without incurring any amendment fees."
They added: "We understand how frustrating and disappointing this news will be for those customers looking forward to flying on the 787 Dreamliner, we are equally as disappointed that Boeing was not able to confirm a delivery date for us. Unfortunately these circumstances are out of our control."