Iceland has apologised to the customer and offered a gesture of goodwill and we will carry out an investigation with our supplier to determine how it happened.
More top news
One of nine dogs dumped on the streets of Winchester, unable to see or stand properly, is fighting for its life.
Investigators have been called to Broadmoor Hospital after concerns about its financial affairs.
Ralph the bald penguin has been given his own wetsuit to keep him warm during the winter.