First Great Western has released a statement on its website apologising for the disruption at Reading Station today. A full timetable for tomorrow will be posted shortly.
– First Great Western, statement
Delays to some services in the Thames Valley this morning were related to a number of problems. These problems were compounded by the very limited capacity at Reading station, while improvement work continues, which had a greater affect on our ability to recover quickly from otherwise relatively small delays than originally thought.We worked hard with Network Rail to minimise the delays, but it quickly became clear that the number of trains we were trying to operate through the area was affecting our ability to get our services back on track as quickly as we would have liked."
– First Great Western
Having re-looked at our plans with Network Rail and other train operating companies this afternoon, we've revised our special timetable for the remainder of the week. This will reduce the chance of congestion in the area and make sure our services are as robust as possible while Network Rail continues its important improvement work. We will keep the situation under constant review throughout the day and the remainder of the week. Full details will be available on our website shortly."
The operator said it knew there might be difficulties for some customers but they were confident their plans would deliver a more reliable service for the majority. It said it would make every effort to let people know about the changes and apologised for any convenience.
First Great Western said its timetable would resume once Network Rail had completed their work on 8th April 2013.