Repetitive on board announcements on trains in the Thames Valley will be scrapped after years of passenger's complaints.
First Great Western are retraining one thousand staff to keep their messages to the point after the company's research showed their excessive guard announcements were causing customers to switch off.
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Manali Lukha presents the Meridian weather forecast for the west of the region.
Manali Lukha presents the Meridian weather forecast for the east of the region.
Campaigners hope that a new level of scrutiny will improve things for people who use care and support providers such as Southern Health.