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111 service 'saved my life'

The Government's new 111 service has come in for much criticism recently. But a retired nurse from Kent says he's convinced it saved his life when calling 999 let him down.

Retired nurse says 111 service saved his life

The Government's new 111 service has come in for much criticism recently. But a retired nurse from Kent says he's convinced it saved his life when calling 999 let him down. Sandy Fleming reports.

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