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Train operator fined £75,000

First Capital Connect has been fined £75,000 after the company failed to protect the safety of passengers.

Company who left train passengers stranded are fined

A train company has been fined £75,000 after they failed to protect the safety of passengers trapped on a broken down train at Dock Junction, London, in May 2011.

A First Capital Connect service from Brighton to Bedford lost power and became stranded for three hours.

The Office of Rail Regulation found that the company had not planned its response to deal with stranded trains or to provide those on board with accurate information.

Passengers had to call National Rail Enquiries for updates. They were also told that a rescue train would be coming during the three hours they were stranded, but it never did.

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