If you've ever been involved in a fire or a similar emergency, these volunteers would have rushed to help. Now their efforts have been recognised at the Pride of Reading awards.
They are the Red Cross Fire and Emergency Support Service and they started in Berkshire 20 years ago. Since then they've helped thousands of people.
Mel Bloor has been to see them in action.
She spoke to volunteers Cindy Thompson and Peter Brierley and Chris Holland, Station Commander at Wokingham Road Fire Station - who nominated the service for an award.
More top news
Jon Platt's conviction brings to an end a legal battle over unauthorised term-time absences that went all the way to the Supreme Court.
Simon's Blog - Bugs
Friday night's forecast for the west of the region