If you've ever been involved in a fire or a similar emergency, these volunteers would have rushed to help. Now their efforts have been recognised at the Pride of Reading awards.
They are the Red Cross Fire and Emergency Support Service and they started in Berkshire 20 years ago. Since then they've helped thousands of people.
Mel Bloor has been to see them in action.
She spoke to volunteers Cindy Thompson and Peter Brierley and Chris Holland, Station Commander at Wokingham Road Fire Station - who nominated the service for an award.