If you've ever been involved in a fire or a similar emergency, these volunteers would have rushed to help. Now their efforts have been recognised at the Pride of Reading awards.
They are the Red Cross Fire and Emergency Support Service and they started in Berkshire 20 years ago. Since then they've helped thousands of people.
Mel Bloor has been to see them in action.
She spoke to volunteers Cindy Thompson and Peter Brierley and Chris Holland, Station Commander at Wokingham Road Fire Station - who nominated the service for an award.
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People embarking across the Channel should prepare for disruption due to the problems at Calais terminals and the impact of Operation Stack.
The M20 London bound carriageway has now been reopened to traffic but Operation Stack is expected to remain in place into the weekend.
Friday morning's forecast for the east of the region