Calls to NHS 111 set to rise by 20 percent

The South East Coast Ambulance Service, which covers Kent, Surrey and Sussex, is predicting a twenty percent rise in calls to its 111 helpline over Christmas. The service has faced criticism nationally but says it's put measures in place to cope with the surge in demand over winter.

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NHS 111 calls to rise by 20%

NHS 111 prepares for a large rise in calls over winter