As thousands of homes were affected by the recent flooding across England, particularly bad hit were mobile homes in Ilford, Dorset who suffered severe water damage- with priceless possessions ruined.
As they were evacuated in the early hours of Christmas Day, residents explain how the flood plan failed them.
Richard Slee has this report.
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When you find yourself stuck in a vending machine, or for that matter a bottle bank, there are only a few people you can call.
Tuesday's weather for the east of the region
Tuesday's weather for the west of the region