The Managing Director of South West Trains has issued a video statement about the company's performance during the recent bad weather.
In the statement Tim Shoveller says a number of landslips caused by rain and flooding has meant that trains have not been as punctual.
He added that the company was doing all it can to improve on this.
More top news
A group of women who've fought and overcome postnatal depression speak candidly about their experiences.
Thursday night's weather for the east of the region
Thursday night's weather for the west of the region