The Managing Director of South West Trains has issued a video statement about the company's performance during the recent bad weather.
In the statement Tim Shoveller says a number of landslips caused by rain and flooding has meant that trains have not been as punctual.
He added that the company was doing all it can to improve on this.
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Sunny this evening, then dry overnight. There is the risk of thundery showers for Kent tomorrow morning, then sunny spells by the afternoon
Sunshine to end the day then dry tonight. Tomorrow will be mostly dry and feeling fresher with the risk of a heavy shower in the afternoon
The video, obtained by ITV News, shows scores of migrants desperately trying to board lorries in a restricted area within the tunnel.