A spokesperson from the University Hospital Southampton gave this statement regarding the 'absolutely appalling" care a couple's two-year-old son received after waiting six hours for a hospital bed.
While we are sorry to hear Mr and Mrs Giles are unhappy with the care their son received, these issues had not previously been raised with us and we are not familiar with the accounts presented through the media.
However, we would be happy to discuss any aspect of Callum's treatment with his parents directly and investigate any remaining concerns they have to ensure we offer them complete reassurance about our processes and procedures."
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