A report into the chaos on Christmas Eve at Gatwick after flooding caused a power failure suggests the disruption should be a wake-up call to other airports.
More than eleven thousand passengers were affected by the delays and cancellations in 2013. Passengers complained of inconsistent information and a lack of facilities.
More top news
Simon's Blog - Things That Look Like Other Things
Tuesday Evening's Pollen Forecast
Tuesday night's forecast for the west of the region