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Gatwick criticised for how it dealt with Christmas Eve chaos

A report into the chaos on Christmas Eve at Gatwick airport after flooding caused a power failure suggests the disruption should be a wake-up call to other airports.

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Gatwick Airport chaos should be a "wake-up call" to other airports

The Christmas Eve chaos should be a "wake-up call" to other airports Credit: ITV News

A report into the chaos on Christmas Eve at Gatwick after flooding caused a power failure suggests the disruption should be a wake-up call to other airports.

More than 11,000 passengers were affected by the delays and cancellations Credit: ITV News

More than eleven thousand passengers were affected by the delays and cancellations in 2013. Passengers complained of inconsistent information and a lack of facilities.

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