Officer in charge of the incident, Station Manager Paul Riddell, said: "On arrival crews were met with a severe and rapidly developing fire in a top floor flat where multiple rescues were required and aggressive firefighting undertaken.
"Numerous families did a fantastic job of getting to a place of fresh air after they realised they could not escape via the communal corridor. Residents had retreated to their balconies after blocking the bottom of their front doors with towels and blankets to stop smoke entering their properties."
More top news
Tuesday Evening's Pollen Forecast
Tuesday night's forecast for the west of the region
Tuesday night's forecast for the east of the region