Undertaking this Serious Case Review into what happened and how to guard against future failings was complex. It was not designed to place blame on any organisation or individual. However, it does not shy away from criticising organisations that could and should have done better.
The report’s recommendations are intended to promote service quality and improved information to the public and stronger accountability drawing on the practice, management and scrutiny of Orchid View to improve such services into the future."
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ITV News spoke to Nick Channing-Williams who described the freezing conditions on board the car ferry that caught fire earlier today.
Monday's weather for the east with Philippa
Monday's weather for the west with Philippa