Expert lawyers and families whose loved ones endured ‘institutionalised abuse’ at a Sussex care home welcomed the Serious Case Review published today as a step forward for the care industry but warned that its recommendations must now be delivered to prevent further widespread abuse.
West Sussex Adult Safeguarding Board commissioned the review after an inquest into the deaths of 19 residents at Orchid View Care home in Copthorne but some of the families of those who died say they are frustrated at a continued lack of accountability for the neglect their loved ones suffered.
The home closed in October 2011 and re-opened under new management in February 2012 as Francis Court but lawyers are concerned that in October last year the new home was also criticised after a Care Quality Commission (CQC) inspection.
We still believe the horrific scale of neglect warrants a completely independent inquiry which would take into account this Review as well as pulling together all the organisations involved in safeguarding care to provide a true blueprint for change in reforming the whole care industry – this must be the lasting legacy of the Orchid View scandal."
The key question we still have is why Orchid View could appear from the outside to be one of the best care homes in the country, when in fact it was clearly one of the worst. There needs to be a much better system for sharing information about care home standards and about the people who are working in and running them. It is really important to us that the recommendations revealed today become reality as soon as possible so that care homes can be improved across the country.”