Video. Hundreds of people across the South are playing a waiting game tonight to see if they can go on holiday, because they haven't got their passports back from the passport office.
Despite claims that there is a huge backlog, the government says there's no delay, but they have drafted in extra staff to work seven days a week to process applications.
For some families though, it's too late. Their holiday plans have had to be changed or even cancelled.
Malcolm Shaw spoke to Laura Mansfield, whose daughter Gracie still hasn't received her passport, James Brokenshire MP, Home Office Minister, ITV Meridian Journalist Rachel Hepworth and Travel Editor from the Independent, Simon Calder.
If you are worried about your passport application not being ready ahead of your holidays, there are a few options available to you.
Photos shown to ITV News appear to reveal the scale of the backlog at the Passport Office, amid staff claims of "blind panic".