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Passengers impressed with bus service

Passengers rated Reading Buses' service highly Credit: Reading Buses

A Berkshire bus company has reached the top five in a passenger survey.

Almost one thousand people were questioned by Transport Focus, the independent transport users watchdog.

Reading Buses gained a satisfaction score of ninety three per cent - well above the national average.

The rise in our overall satisfaction score reflects our commitment to continually improving our services and growing customer numbers. This is achieved through an unrelenting focus on the needs of our customers and is backed up with ongoing investing in the latest technology and facilities both on and off our buses."

– Martijn Gilbert, Chief Executive Officer, Reading Buses