The Chief Executive of the Southern Health NHS Foundation Trust, Katrina Percy, issued the following statement in response to a critical report from the Care Quality Commission after an inspection of her organisation's services and care provision.
“Today's CQC report sends a clear message to the leadership of the Trust that more improvements must be delivered and as rapidly as possible. I want to reassure our patients, their families and carers that I am absolutely focused on addressing the CQC's concerns and supporting our staff to provide the best care possible.
As well as rightly highlighting areas of concern, I am pleased that the CQC recognises our staff's caring attitude to patients and the progress made in a number of units, including one of our community mental health teams our mental health inpatient units and our Child and Adolescent Mental Health services. This progress reflects the unwavering dedication of our staff, and my job is to make sure these improvements are now carried through consistently across all our services.
We fully accept that until we address all these concerns and our new reporting and investigating procedures introduced in December 2015 are completely effective, we will remain, rightly, under intense scrutiny. We will continue to share regular updates on progress publicly to demonstrate improvement and help re-build trust in our services.”
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