- Watch the full report by Mike Pearse below
The RMT union has been protesting to keep guards on trains on the first full day of the new South West Trains franchise.
Members have been demonstrating at Waterloo station in a bid not to extend driver only operation to the service.
The new owners First Group, which already owns Great Western Railway, takes over the company at a time when August upgrade work is putting pressure on services.
As Mike Pearse reports.
Mike spoke to Mick Cash, General Secretary, RMT and Andy Mellors, Managing Director of South Western Railway and Owen Johns from Network Rail.