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Remembering Diana: 20 years since her death

We speak to people who knew the Princess about their memories of her and the impact she made - two decades on from her death.

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'Diana's presence lifted the occasions she attended'

Joyce Upperton featured in the newspaper following her conversation with Princess Diana

Joyce Upperton was the Mayoress of Gosport and also Winchester and during her role she managed to cross the path of Princess Diana six times.

She recalls the great impact Diana made on those around her and the excitement created by the prospect of her visits.

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