Joyce Upperton was the Mayoress of Gosport and also Winchester and during her role she managed to cross the path of Princess Diana six times.
She recalls the great impact Diana made on those around her and the excitement created by the prospect of her visits.
Watch our special programme marking 20 years since Princess Diana's death. We looked at her legacy and your memories of her.
We speak to her former history about Diana as a pupil during her time studying in Kent.
Tributes have been paid to Diana, Princess of Wales, 20 years after she was killed in a car crash in Paris aged just 36.