Bupa put 'profits over patients'

Bupa has been criticised by a judge for "putting profits over patients" after a 90-year-old dementia sufferer in one of its care homes was left to crawl naked around her dirty room. The home's manager has been given a suspended sentence for neglect.

Daughter of Bupa care home victim wrote in diary that she 'failed' her mother

by Stephen Douglas

Pauline Slaughter, the daughter of dementia sufferer Joyce Farrow who died after neglect at a Bupa care home, wrote in her diary that she "failed to protect her mother".

Dear diary, I've complained, and written, and moaned and visited daily. I have failed to protect my mother.

I asked for socks and a blanket for my mother's room, I was told not to go in there. Eventually I got in and saw water and faeces on the floor"

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Prosecution: Joyce Farrow was 'in the twilight of her life'

The prosecution against Bupa care home manager Karen Southern has said she had "put profits over patients", resulting in the neglect of a 90-year-old dementia sufferer.

Andrew Ford, prosecuting said Joyce Farrow who was "in the twilight of her life", had developed blisters on her feet and sores on her chest within a week of entering the care home.

Joyce Farrow, 90, died after being 'wilfuly neglected' at a Bupa care home
Joyce Farrow, 90, died after being 'wilfuly neglected' at a Bupa care home Credit: Family handout

Ms Farrow was transferred to hospital bruised, dehydrated and ill, two months after entering the care home and died five days later.

Prosecutors said Southern had packed as many elderly patients as she could into units that were understaffed by poorly-trained workers leading to dirty conditions and a lack of care.

Bupa care home manager given suspended sentence over neglect

Karen Southern, convicted of wilfully neglecting a 90-year-old female resident
Karen Southern, convicted of wilfully neglecting a 90-year-old female resident Credit: ITV News

Karen Southern, convicted of wilfully neglecting 90-year-old woman at a Bupa care home, has been given a suspended sentence. Joyce Farrow was being treated for dementia at Stonedale Lodge in Liverpool.

The care home operator Bupa has been criticised by a judge for 'putting profits over patients', after a 90-year-old woman in one of its homes was left to crawl naked around her dirty room.

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